By Christina Dorset
Asia-Pacific Correspondent

Management consulting firm A.T. Kearney recently revealed that with increased promotional efforts and removing crucial roadblocks, Asian countries Indonesia and Thailand could repeat the BPO success of the Philippines.

It's widely known in the Southeast Asian region that the Philippines’ long-established tradition of providing leading call center support is still strong.


The consulting firm added that it considers the Philippines as “an offshoring behemoth, employing half a million people in the BPO [business-process outsourcing] sector and generating $7.2 billion in revenues in 2009.”

Health care and pharmaceutical industries remarkably fuel the growth of BPO in the archipelago according to A.T. Kearney.


For that matter, the Aquino government has launched a plan to build a virtual BPO university and extend training in call center skills to an additional 10,000 students to retain the nation's competitive edge in the BPO landscape.


03/27/2012 10:36

Nice one info, thanks

07/16/2012 22:28

nice post


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